Mike and Loma

Mike and Loma

After taking into consideration the condition of the old house, the associated costs and the local council’s requirements they decided against renovation. So the next step was to find a house design they liked and a builder.

“We spoke to over five different builders as well as some architects before deciding on the Wincrest Homes Newhaven design for their family of two children and the cat. It is a great split level home that suited our land contours as well as the lifestyle we lead.

“We went with Wincrest because the home was just right, the price with the inclusions was attractive and we liked their forthcoming and flexible attitude and their customer service.

“Although we didn’t make any changes to the exterior facade we did make some internal changes thanks to Wincrest’s flexibility. We included a raked ceiling, relocated the laundry and bathroom and then redesigned the ensuite and the kitchen. It was good to have just what we wanted,” said Loma.

We were very pleased with Wincrest’s marketing team including Steve and found their supervisor Harry very cooperative and responsive. Eddie was able to resolve a number of their concerns. He helped in guiding the Wincrest team in the best way for fitting the antique decorative beams and in-wall fish tank. Martin was also very responsive to any issues after they moved into their new home. Mike added that “Wincrest flexibility was really important to achieve the result we wanted and to maximise our enjoyment with our new home”.

They have recommended to the company that they talk with the company who knocked down the old home as they did not feel comfortable with the service they received from the demolition people. Loma and Mike also made some suggestions regarding the contract department that might improve Wincrest’s efficiency.

“Generally we were very happy with the work. There were some minor issues but they were attended to with no hassles and were fixed within a short time frame. The Wincrest team took care of any issues when they came up so everything was fixed quickly and to our satisfaction.

“We would absolutely recommend Wincrest Homes to any other families looking to build a new home. We have already given out Steve’s name to a few friends who were so impressed with the speed of construction and quality of the home.”